Mobility services for people such as a private driver, home delivery services, parcel services and urban freight services, which can be immediate or by reservation.

It is important that you know that whenever you hire a driver by clicking the "hire" button in their Ads, the prices you see in their Ads have been defined by the same driver, and that is how they drivers are true Independent Contractors since they had the freedom to define their prices and you have the freedom to hire your best driver option directly accepting his/her prices.

You can hire drivers who may be your own favorite and trusted community of drivers with whom you can agree on fixed or special prices, and with this freedom you will have the assurance regarding the amount they will be charging you in future services, or you can hire other drivers who do not belong to your favorites drivers community, but maybe they are other people's favorites drivers and they recommend them to you, and that maybe give you more assurance to hire them.

You can hire drivers based on vehicle type, price, distance, and customer community reviews and ratings, as well as by electric vehicles, or some other feature of the service you may need, and you can find your ideal driver using the driver search engine where you only have to type keywords such as “pet friendly”, “wheelchair”, etc.

• Select the “private driver” icon, the origin and destination, and the type of vehicle you need.
• Defines if it is an immediate service, or if is the case, defines the details of the reservation.
• Request to see the Ads of available drivers that are near your location, so you have the freedom to hire your best driver option.
• Hire your best driver option based on the price offered, evaluations and comments from other customers about the driver's service, vehicle and how close it is to your location, you can even give preference to your favorite drivers with whom you have already created a human and trustworthy bond.
• You can also use the filters and the search engine to find exactly the driver and/or vehicle you would like to hire.

• Select the applicable icon for these services, the origin and destination, and the type of vehicle you need.
• Defines if it is an immediate service, or in its case defines the details of the reservation.
• Share the details that you need to send from Point A to Point B.
• Request to see the Ads of available drivers that are near your location, so you have the freedom to hire your best driver option.
• Hire your best driver option based on the price offered, evaluations and comments from other customers about the driver's service, vehicle and how close it is to your location, you can even give preference to your favorite drivers with whom you have already created a human and trustworthy bond.
• You can also use the filters and the search engine to find exactly the driver and/or vehicle you would like to hire.

• You create human bonds with trusted drivers.
• You create your own community of trusted drivers.
• You can find them more easily to hire their services in the future.
• You can agree on predefined fixed or special prices so that you are certain of how much they will charge you in future services.
• You can recommend them with your friends by Whatsapp.

• As a customer, your evaluation will be positive.
• More drivers will agree to provide their services to you, since they are free to sell their services as true Independent Contractors.

If they are positive: More drivers will accept to provide you with their services.

If they are negative: The probability that drivers will reject will be high when you try to hire them.

Yes, while you are in a private chauffeur service (mobility of people service), you can make multiple RESERVATIONS to hire other drivers to serve you later. In the "Reservations" section within the "Menu" you can see your list of reservations you have and the option to cancel if you need it. You can also hire multiple parcel and urban freight services at the same time and coordinate the shipment all in the "Transit" section, this service is ideal for businesses, since you can also only choose your community of Favorite Drivers with whom you can agree on prices and it also generates more assurance that your shipments are in the hands of people you trust.

Dopll® does not control the prices of the drivers since these people are true Independent Contractors who promote their services under an innovative Patent Pending advertising model.

In Dopll, each driver is free to define their rates in real time based on:

• The type of vehicle he/she operate.
• Fuel price (or cost per kWh).
• The quality of service that each driver provides to their customers, which is reflected in the community ratings and the driver's profile.
• Rates are based on the distance ($/Kilometer or $/Mile) traveled and time ($/min) elapsed of the service.
• You can also define a minimum rate for each service, and offer unique fixed or special prices to your own community of favorite and trusted customers, so all these customers have the freedom to hire their trusted drivers directly when they need their services with the prices that they agreed among themselves.

On the other hand, each driver is free to define how much to pay the platform for promoting their advertisings with their potential customers under a Cost Per Click (CPA) or Cost per Accept (CPA) auction advertising model depends of the Membership bought.

In short, Dopll® is a platform for the promotion of drivers who freely sell their services under an innovative advertising model, where clients hire them directly and freely.

When a client agrees to hire a driver at an offered price, said price is calculated based on the cost per kilometer (or mile) and cost per minute established by the driver, or the minimum rate the driver decides to charge, where those rates are fixed during the time the service is provided.

Once a service is purchased by the customer, the original rate that the driver auctioned and that the client selected does not change, that is, the rates auctioned by price per kilometer (or mile) and the cost per minute are maintained throughout the entire mobility service for people.

Once a service has been purchased by the customer, the original rate that the driver auctioned and the client agreed to buy at the moment to hire the driver, those rates do not changem and it means that the rates auctioned by price per kilometer (or mile) and the cost per minute, or if is applicable the minimum rate, are maintained throughout the entire mobility service for people.

Particularly in people mobility services, if traffic conditions change and the service takes more or less time, or you and the driver decide to change routes, or make stops along the way, etc. All these variables can impact the final price of the service.

Only in logistics services such as home deliveries, parcel and urban freight, drivers can renegotiate the rate at the time of picking up the package or what you want to send, for example, if it could exceed weight or size that you mentioned at the moment to hire the driver; in these cases you as a customer are free to accept the new rate, or not.

If your favorite driver decides to change the fixed or special prices previously agreed between the two of you, you will receive a notification informing you of this change made by the driver.

The prices of each driver that you see published in their service ads have taxes as long as they apply to the city or country where you are hiring the driver. If there are taxes that apply to tax laws, be sure those taxes will be included in the prices of drivers.

Every time you invite a new customer or driver to join Dopll®, they must scan your "QR code" or validate your "User ID" when registering with Dopll®, and you will receive the following benefits:

• Drivers give you a PayBack of 1% of your consumption with them that is accredited to your electronic wallet.
• If you invite more customers to join Dopll® and they validate your "User ID" or your "QR code" at the time of registration, 1% is permanently credited to your electronic wallet of everything that said customers consume.
• If you invite more drivers to join Dopll® and they validate your "User ID" or "your QR code" at the time of registration, 1% is credited to your electronic wallet of everything they invoice during the time they are using Dopll® to work.
• With the credits accumulated in your electronic wallet, you can pay all the drivers you hire.
• If you stop using Dopll® for a long time, you could lose the benefits of this loyalty program and stop receiving these credits in your electronic wallet.

At any time you can activate or deactivate the automatic use of your accumulated credits. This button to activate or deactivate is within your Electronic Wallet.

You access the "Electronic Wallet" section within the Menu, and there you can see the current balance of available credits. Below in the "Movements" button you can see the history of credits you have earned by inviting drivers and customers.

You can pay the drivers you hire with VISA, MasterCard, Carnet and American Express credit cards and debit cards.

You can also pay the drivers you hire with the credits that you accumulate in your electronic wallet thanks to your participation in the loyalty program.

Regarding cash payments, drivers soon will have the freedom to validate the option to accept or not accept cash payments, if they activate this option, you will see an icon in the Ad that indicates they accept cash payments and you can also filter the Ads of drivers who accept cash payments. This option is subject to the local laws of each city.

We are also working to give you the freedom to pay drivers with Bitcoin.

It may be for any of the following reasons:

• Your Debit Card does not have a sufficient balance.
• You have exceeded the maximum credit of your Credit Card.
• Your card is expired.
• Your card has been blocked by the bank for some “suspicious” purchase elsewhere.
• Failures in the Internet connection.

Please contact us at contact@dopll.com and share the following information with us:

• Subject of the email: I do not recognize payment
• Your name:
• Your email with which you are registered in Dopll:
• Your “User ID”:
• Concept: I do not recognize the following charge:
• Quantity:
• Day:
• Type of Service (Immediate or reservation):
• Name of Driver:

Dopll® uses an external collection platform and to validate the authenticity of your Debit or Credit Card, a small charge is made which is returned to your bank account or your credit card in order to verify your method payment is real.

This decision is made by you. Remember you are paying the driver what the driver himself decided to charge you for his/her services.

Driver prices are not defined by Dopll® so the driver does not work for Dopll® and they are true independent contractor that you are hiring with freedom.

In your client application, go to the "Settings" section, and there you will find the "Invoices Data" section, please validate your info and the drivers you hire can send you the Invoices automatically.

It's very simple, just enter the Services History within the Menu and you can find them there.

Absolutely! It would be an honor!.

Just download the "Dopll® Drivers" application, open your account and that's it!.

We suggest that you verify yourself as "Gold" so that your clients know that you comply with the documentation and laws that the local authorities request, and that you are a contactable and reliable person.

If you have questions about how Dopll® technology works so you can promote your services as a true independent contractor, we invite you to review the driver FAQs.

In the home of your Customer App select "Login" and there you will see the "forgot my password" button, click on this option.

Validate your email and you will get a new password directly in your email inbox.

Note: For your security, the system only sends a new password to the validated email that is registered in the database.

• Access the Menu and click on your name, which is the first option in the Menu.
• At the top right you will see a pencil icon, please click on it.
• Click on the “Change Password” option.
• Validate your current and new password.

• Verify that the email you are validating is correct.
• Verify that the password you are validating is correct.
• If it doesn't work, in the home page click on “Enter”. and there you will see the “forgot my password” button, click on it.
• Validate your email and a new password will arrive in your email.

• Verify that you have good reception of your cell phone network.
• Click on the “send new SMS” option.
• Wait a few minutes, maybe the cell phone network is saturated.

Access the configuration section of your cell phone and there you can activate the permissions that the Dopll® application requires so that you can receive the permissions to receive SMS messages and push notifications.

Check the permissions in the configuration section of your cell phone and make sure that the Dopll® application has the authorized permissions to receive all types of notifications.

• Access the “Menu” and click on your name, which is the first option in the “Menu”.
• In the upper right area, you will see the icon in the form of a “Pencil”, click on this icon.
• Click on the “Phone Number” option.
• Validate your new mobile number and click on the “Update” option.
• You will receive a code via SMS, you must write it on the field where it is requested validate that code you received.
• Done! Your new mobile number has been updated.

• Geolocation
• Physical activity
• Camera
• Siri
• Notifications: sounds, balloon on icons, view on lock screen, show in history, show as banners, refresh in background, mobile data.

• Geolocation
• Physical activity
• Camera
• Notifications: sounds, balloon on icons, view on lock screen, show in history, show as banners, refresh in background, mobile data.

Please report it immediately to contact@dopll.com indicating the following information:

• Email subject: I think my account has been hacked
• Full name:
• Email with which you are registered in Dopll®:
• User ID:
• Concept: I think my account has been hacked
• Description of why you think your account has been hacked:

We are very sad that you are thinking of leaving us!

Because we would like for you to continue being a part of the Dopll® community, even though we accept that this is your decision, we would appreciate very much your sharing with us the reason so that we may improve.

The process is very simple; you can send an email to contact@dopll.com indicating that you want your account to be deleted and include the reason for the cancellation.

The access email to your Dopll® account and your “User ID”.

Dopll® has two types of driver community checks:

Gold verification distinguished by this icon .

This verification means that the drivers signed a series of documents and requirements that the local authorities of their cities and/or their countries require they must have in order to sell their services as an independent contractor driver, and and that they are fully traceable in the event of an incident. It also means they are who they say they are, and make the promise to be honest and trustworthy people.

If a driver does not have the Gold verification, it is because they have just registered with Dopll® and have not yet completed this process, or perhaps because applicable legislation requiring it does not apply in their locality.

Community verification distinguished by this icon .

This verification is carried out by the same customer community when interacting with drivers where the same customers have the power to verify if the driver is really the driver, if the car is really the car described in the driver's profile and if the license plates match. If a driver does not have community verification, it is because he has just registered with Dopll® and has not yet provided any service, so he is identified with the “New” icon , or, because he/she are not who they say they are and the same customer community has stripped this badge to the drivers.

As in all cases, it will always be the customers’ decision whether or not to hire the services of the drivers as true independent contractors.

The SOS Alert is a safety tool within the Dopll® platform that is offered to the entire community of customers and drivers.

The SOS Alert for drivers and customers is linked to the "Dopll® SOS" application where the community of police officers from any location, heroes of society and the drivers themselves in their applications are notified in real time so that they can help immediately, agile and timely to both customers and drivers who are in an emergency situation.

When a user in problems activates the SOS Alert, the real-time location of those involved, that means, the driver and the customer, is shared in the "Dopll® SOS" application and also in the application of all the drivers who are close to the user who activated the SOS Alert, detailing which of the two (driver o customer) activated the SOS Alert, information on both is also shared, including names, photographs, license plates and a photograph of the vehicle.

The SOS Alert service offers customers and drivers the option of previously validating a series of "emergency contacts" with the main objective when the SOS Alert is activated, the system send a SMS message to each of the "emergency contacts" informing that the user is in an emergency or in a dangerous situation. Within this message, a link is attached to a web page that displays a map with the location in real time of the user, the details of the other user with whom the person is in a danger situation and the details of the vehicle.

As Dopll® is an open technology that promotes freedom and inclusion, it also requires security to be free, open and inclusive, which is why the "Dopll® SOS" application empowers any person in society to participate in emergency situations. In other worew, this might mean that all the community of police officers of each city, security agents, firefighters, local heroes, doctors and the community in general can participate in helping those who need it, they only have to download the "Dopll® SOS" application, login with their customer account in order to receive the local alarms, and react immediate when someone activates the SOS Alert.

If you are a user of the “Dopll® SOS” application, or you are a driver, your application will receive a notification when there is an emergency near you and you will be able to see the real-time location of those involved. This also means that the driver and the client locations are communicated in real time. You will also be able to identify which of the two activated the SOS Alert, include their names, photographs of those involved, as well as the plates and the photograph of the vehicle.

If you want to help, you just have to click on the “confirm help” button and go to where they are to offer support following the indications of the map that will guide you to where those involved or also when they are in transit.

Ideally, the police should always be the first to help, however, as Dopll® is a social technology for the entire community, and there are not always enough police officers available to attend to emergencies and arrive in seconds, and we all agree that the most important is to save lives, it is important that all the community can help each other in any emergency.

When someone activates the SOS alert button, that user is requesting immediate help from the police, other users and the entire community in general. Falsely activating an SOS alert, just to play a joke, to confuse the user community and the police, is reason enough to permanently have your Dopll® account be canceled even if you change your email address, since your identity will be registered as a not welcome user.

Please report the incident immediately to contact@dopll.com indicating the following information:

Email Subject: Accident

• Your name:
• Your email with which you are registered in Dopll®:
• Your “User ID”:
• Concept: Accident
• Description of the Accident:
• Date:
• Approximate time:
• Driver Name:

Please report the incident immediately to contact@dopll.com indicating the following information:

Email Subject: Insecurity Event

• Your name:
• Your email with which you are registered in Dopll®:
• Your “User ID”:
• Concept: Insecurity Event
• Description of what happened:
• Date:
• Approximate time:
• Driver Name:

You must call the driver immediately to inform him and agree to return your belongings as soon as possible. If he does not answer you, send him a message by Whatsapp or SMS.

If it is not reported, you can contact Dopll® staff at this email contact@dopll.com indicating the following information:

Email Subject: I forgot something in a vehicle.

• Your name:
• Your email with which you are registered in Dopll®:
• Your “User ID”:
• Concept: I forgot something in a vehicle
• Description of what you forgot
• Date:
• Time when service starts:
• Time the service ended:
• Name of the driver:

You can find the above information in the history section of the services you have contracted.

At the end of a service, the platform asks you to rate each of your drivers and leave comments about them. In that space you can find a button to block a driver forever if you don't want their ads to ever appear again when you again want to hire a driver.

The other option accesses your "history" of services within the Menu, and there you will find all the services you have purchased and the respective drivers, where you can see the option to "block" the driver you want to block.

If you had a very bad experience with a driver, you can send us an email to contact@dopll.com with the name of the driver and the day and time you attended, as well as your "User ID". In this email you must describe what happened.

When a person needs a private chauffeur service, parcel service, home delivery or urban freight service, they can freely hire their best choice of driver by viewing the ads of drivers who promote their services using the innovative Dopll® advertising model of drivers who are pending their patent.

Ads by drivers who work as true independent contractors and who use Dopll® to promote their services to an audience of potential clients so they can hire them freely works as follows:

When a person as a client needs to hire a driver, first of all he or she define the type of service they need to hire (mobility of people, home delivery, parcel, or an urban freight service) etc. , Their situation might require the following:

• Define the origin and destination.
• Validates if the service he/she needs is immediate or by reservation.
• The client can also indicate the type of vehicle he/she needs, and in the event that the service is a home delivery, parcel or urban freight service, the client must indicate the details of what he/she need to move from a point A to point B.

They must also include in each Ad the following:

• The distance between the driver and the customer as well as the approximate arrival time, as well as the ratings that other customers have given the driver and the number of comments received where customers share their experiences with each driver. In such cases, the customer can read the comments of other customers about the driver before hiring him or her.
• Likewise, in the Ad the number of customers who have made the driver a “Favorite Driver” are included. As well as the validations that the driver has about his identity by the local authorities and by the same community of customers involved in validating that the driver is who he/she says he/she is.

Driver ads frequently present the most relevant elements of potential customers, which give preference to those drivers.

• Who are closer to the customer's location (or pickup of goods location).
• Those who offered the cheapest price.
• Who are better qualified by the community of clients.
• Favorite drivers of the client and also those who have the identity validations of the local authorities and the validations of the same community of clients.

When two or more driver advertisements are in the same conditions or match the data of the previous variables, then preference is given to the advertisement of that driver who has decided to pay Dopll® a little more for promoting their services under a model auction of ads through the concept of Cost per Acquisition, where said Advertising takes on greater relevance with respect to the rest of the Ads of its competitors to be shown with greater preference.

The potential customer is also free to use Ads filters to locate the driver they want to hire these filters are by price, distance, ratings, favorites, electric vehicles. Additionally, the customers can use a search engine to find their best driver option using keywords the drivers themselves define regarding their services or themselves such as pet friendly, trained to treat people in wheelchairs, car makes and models, etc.

When the potential customer of the driver decides to hire the driver, he or she would just click on the “hire” button, and a binding legal agreement would be created between the driver as an independent contractor and the customer who is freely hiring that driver.

When the service has been successfully completed, and the customer has paid, then the amount of the Advertising value previously defined by the driver is deducted from the balance to pay their Ads by a Cost per Acquisition model.

Customers can pay you with credit card or debit cards, VISA, Master Card, Carnet and American Express. Soon you will be able to accept cash payments if you wish and if the local laws of your city allow it, and because we believe in freedom, soon you will have the option to accept Bitcoin as a payment method of the services you sell in Dopll®.

It is very simple:

Step 1: Register as a driver:

• Register your person and your vehicle.
• Upload all the information that the mobility and transport authorities of their area might share valuable information regarding the elements required by law, including applicable tax information.
• To comply with applicable regulations and offer security to his/her clients, the driver should verify as "Gold" so that clients might communicate to clients that their driver complies with everything that the applicable laws request, and would therefore confirm that they are trustworthy persons and that they can be located easily for what is required.
• Choose the services you want to offer your customers based on the type of vehicle: Private Driver, Messaging or Home Deliveries, Urban Freights.
• Wait for confirmation that you have been accepted to start promoting your services.

Step 2: Offer your services:

• If you are a woman, you can define if you only want to basically concentrate on women customers services.
• Define your own prices or rates (price per distance and travel time) based on the type of vehicle you operate, as well as your minimum rate you charge to perform a service, for services of very short distances. As a reference, the platform offers you the average rates of your competition in the area where you are, that is, the rates of vehicles like yours so that you can offer prices from hyper local markets.
• Set the amount you want to pay Dopll® for promoting your ads with your potential customers, where every time they hire you, the amount that you defined to pay Dopll® will be deducted from your balance. When you open your driver account for the first time at Dopll® we give you a warm welcome with some money in balance so that you can live the experience of selling your services with the innovative model driver ads of Dopll®.
• When a customer wants to hire you, you have the freedom to accept the service and create a human bond of trust with your customers, always seeking to offer a safe and quality service so that they qualify your services and your person in the best way for you to be a Super Driver and make you a favorite.
• If you want a customer of yours to locate you easily to hire you directly, just tell them to make you a favorite.
• To agree fixed or special prices with your customers, tell them to make you a favorite driver and then in your favorite customers section you will be able to offer them fixed or special prices (unique prices to each customer), where you will also be able to see the average of what said customer is paying other drivers for special services.

Step 3: Get ratings from your customers and rate your customers:

• Show that your service is excellent so that the customer community will rate you positively on your profile and attract more customers.
• Rate your customers to help the driver community select the customers they really want to serve.
• Always invite your customers to mark you as a “favorite” so that they can locate you faster in future services that they want to contract with you, that is, create human and trustworthy bonds with your customers; this is very important for you to be more successful as a true Independent Contractor.

Step 4: Successfully complete the service and Dopll® charges for you.

• Dopll® offers you the credit and debit card processing service so you can charge your customers your prices with the minimum cost of 3.4% plus a small fix fee according to your country, plus 2% of the loyalty program, plus taxes that by Law exist in your city and in your country.
• If the authorities in your city allow you to charge your customers in cash, you will have the option activated this option in your configuration section so you can freely define if you want to accept only cash or only credit and debit cards, or both options, the above as well your clients will know in your Ads so they know the options they have to pay you before they hire you.

Step 5: Receive your money in your bank account.

• At this moment Dopll® transfers your money to your banking account once a week.
• Important: We are working to make it the next business day.

Dopll® is an inclusive technology where all who collaborate in taxis, or as private drivers, as well as those who provide home delivery services, parcel services or urban freight services who wish to be true independent contractors defining their own prices and how much to pay the platform for promoting its services with potential clients under an innovative advertising model, you must have a Dopll® driver account.

In Dopll® all vehicles are invited to participate, including cars, bicycles, motorcycles, SUV's, pickup trucks, VANs, cargo trucks, even people whose feet are their vehicles to make hyper local deliveries; all of these examples can use Dopll® technology to sell your services.

All people who want to use Dopll® technology to sell their private chauffeur, courier, parcel, and urban freight services, as well as their vehicles, are subject to the applicable laws of their city.

• Private driver services for mobility of people.
• Home delivery services.
• Last mile parcel services.
• Urban freight services.
• All services can be immediate or by reservation where you define your own prices, agree on the day and time with your clients, and you can offer fixed or special prices to your portfolio of favorite and trusted customers.

Every time a driver agrees to provide a service to a customer who is hiring him/her since the customer saw the driver's advertising with his/her prices, this is because legally the driver is formalizing a legal binding agreement to provide an excellent service with said customer who hired the driver service, and not Dopll® service.

On the other hand, when the customer decides to hire a driver, the customer accepts the prices defined by the driver, as well as the type of vehicle, so Dopll® only participates as a technology that connects supply and demand for mobility services, home deliveries, parcel, and urban freight by an patent pending drivers advertising model, where the only person responsible for offering a safe and quality service is the driver who has been hired voluntarily by his customer, so the driver is an Independent Contractor who works on his own initiative, with their prices, and with their schedules, and uses Dopll® technology to promote their services.

Totally!

Regarding people mobility services (Private Driver), you can only offer one service at a time. However, while you are providing a people mobility service, you can accept and schedule services by reservation to serve them later.

Within the Menu, in the "Transit" section you can manage your mobility services, and in the "Reservations" section, the services that you have scheduled to attend.

For logistics services such as parcel, home deliveries and urban freight, you can accept several services at the same time and organize your collection and delivery route in the most efficient way, where you can manage and notify the delivery status of each shipment in the “Transit” section that is in the “Menu”.

Absolutely, you only have to download the “Dopll Clients” application and open your client account to request private driver, parcel, home delivery and urban freight.

In addition to promoting and selling people mobility services; that is, private chauffeur services, you can also offer parcel services, home deliveries and urban freight with your own prices, you can also earn more money in credit balance to pay your Ads for free by inviting more users to join Dopll and when they register they can do so with your QR code or Driver ID. Soon you will also be able to promote and sell many other services and jobs.

Dopll® does not control the prices for driver services since these are defined by each driver since it is the customers themselves who have the absolute freedom to select their best driver option which they wish to hire, based on the prices of each driver, their vehicle, distance or time between them (or the location where the goods to be transported must be picked up), based on the evaluations and comments from the customer community.

Additionally, customers have the power to give preference to their favorite drivers with whom they have already created a human bond of trust or have agreed fixed or special prices, as well as choosing electric vehicles.

Dopll® is a technology that allows drivers to define their own prices as true independent contractors based on the type of vehicle they have, the type of fuel they use and, of course, the quality of their service. For example, a four-cylinder car and an eight-cylinder car are not the same, neither is a gasoline car or an electric or natural gas car are the same. In the definition of rates, drivers consider the type and year of their vehicle, type of fuel, cylinder capacity, size, brand, mechanical conditions, etc. In short, everything has a different cost, and each driver is free to define the prices of his/her work.

In this sense, drivers are free to set their rates based on cost per kilometer or mile, and cost per minute and minimum service rate, which can also vary based on the supply and demand in a particular area, also the prices can change depending on the type of services such as parcel, home deliveries since urban freight may vary depending on the weight and size of the packages of goods to transport.

Drivers also have the freedom to define how much they want to pay Dopll® for promoting their services in an innovative driver advertising model that is in the process of being patented globally.

At Dopll® we firmly believe that inclusion and freedom with responsibility is peace.

When a customer accepts a service at the price offered by the driver, said price is calculated based on the cost per kilometer or mile, and cost per minute, or the minimum rate established by the driver, where said rates remain fixed during the time in which the service is given by the driver.

Once a service is accepted, the original rate that the driver auctioned and that the client selected does not change, that is, the auctioned rate is maintained throughout the service.

However, in the mobility services of people, if traffic conditions change and the service takes longer or shorter, they either decide to change routes, make stops along the way, etc. All these variables can impact the final price of the service. Dopll® does not control these events, since it only provides the technology that helps drivers manage their prices freely and customers can hire them with freedom.

Only in logistics services such as parcel services, home deliveries and freight, prices are maintained throughout the service regardless of traffic conditions or change of route; nevertheless, drivers are free to renegotiate with their customers the previously agreed rate at the time of pick-up the package or goods to be shipped, as it could be oversized or overweight, and in these cases customers must accept the new rate they both agreed for the services, or cancel the service without penalties for the driver or the customer.

The prices that your customers will see already include the applicable taxes in your city or country.

Enter the “Income” section within the “Menu”, and you will be able to see the detail of your income for all the services that you have sold as a true independent contractor, as well as the income that you have earned for the loyalty program for inviting more drivers and customers to join Dopll®.

Very simple, go to the "Ads Payments" section within the "Menu", and there you will find several options to add balance so you can pay what you define in your auctions of your service Ads. Depending on the city or country where you are, payments can be made by PayPal, credit or debit card, and other payment methods. If you want free balance, please invite more user to join Dopll, just be sure they validate your User ID or QR code when they open their Dopll account.

If you want to earn money in free Balance, please invite more users to join Dopll and have them register with your user ID or QR code, in this way you can pay for your Ads completely free.

At any time you can see your income for inviting more customers and drivers in the "Income" section in the "Reference" section.

The answer is yes.

In almost every country in the world, drivers who work as independent contractors through digital platforms must pay their taxes.

For example, in the case of Mexico it is mandatory that you are registered with the SAT so that you can invoice your services and income.

In case you are not yet registered in the SAT, we invite you to do so.

If you are already up to date with the SAT, you need to send us your Digital Seal Certificate (CSD) documentation so that Dopll® can help you issue your invoices to your clients automatically.

Immediately, since at Dopll Independent Contractors are the ones who collect the payments of the services they sell to their customers directly, the objective of this model is to empower our community of Independent Contractors with freedom to be more profitable.

At Dopll, Independent Contractors are free to choose the payment methods they wish to accept, for example, if they accept cash the revenue is immediate, however, if they accept credit or debit cards, the time to receive the payment depends on the type of payment terminal used for the payment collection, the time it takes to deposit may vary depending on the company or bank that operates these collection terminals.

Your Driver Profile account is your digital business card with your customers and new potential customers; that means, it is your public driver account where the customer community can see your names and a photo of you, photo of your vehicle, ratings (which they give you the clients you have attended), comments that your customers talked about the quality of your services, quality of vehicle, and you as a person, etc.

At any time you can share your Driver Profile as a true independent contractor with your customers, potential new customers by Whatsapp and social networks for the purpose that new customers can make you a favorite and hire you directly at your own prices.

Your customers can also recommend you to their friends by sharing your driver profile via Whatsapp or social networks.

Remember that love is born from sight, so we recommend you have an excellent profile photo and your vehicle!.

Simple: you will have more customers and earn more money!.

The ratings you have and the comments your customers leave about you and also about the quality of your service, the cleanliness of your vehicle, etc. They are critical for more clients to hire you and do more business as a true independent contractor of people mobility, parcel, home delivery or urban freight services.

Did you know that there are many people out there who prefer to pay more money for a good service thanks to the recommendations given by the customer community?.

Also, the more favorite clients you have, customers will be able to see the number of clients who have favored you, inspiring more confidence to hire you as a true independent contractor.

Remember that with Dopll® technology the algorithms do not assign you clients with the prices defined by the platform, here you promote your services under an innovative model of advertisements with your prices and customers hire you freely with the prices that you define.

Dopll® is a free market of drivers who work as authentic and true independent contractors and who promote their services under an innovative patent pending advertising model with their own prices, so the comments and evaluations of the customers are worth a lot for making decisions of other customers when choosing to hire a driver.

The rating you have and the comments your customers leave about you, about the quality of your service, the cleanliness of your vehicle, etc. are very important for most customers to hire you, and this means more business and earn more money.

Not always because you give the cheapest price people will hire you, the most important thing is to give confidence and respect to your customers, that helps you to have more business.

When you sell your home delivery, courier or urban freight services, it is very important that you leave photographic evidence in the history of the service so that you can legally protect yourself from any misunderstanding that you may have with your clients. This is how Dopll® technology can take photographs at the time of picking up and delivering the goods that you were contracted to move from point A to point B.

• You create a human bond of trust with your customers.
• You develop a community of customers (customers’ portfolio) who prefer you over other drivers who are not favorites.
• You have preference over other drivers: Customers when searching for drivers they want to hire as true independent contractors can filter it so that only their favorite drivers appear. This way, your advertising services will appear with greater relevance as well as the Ads of the other favorite drivers of the customer. Therefore, if you are close to your customer with an affordable rate, you are more likely to be hired by your customer to provide the service.
• You build trust with customers who don't know you when they see many customers have made you a favorite driver, this increases the possibilities of them hiring you.
• Also, when a customer of yours makes you his/her favorite driver, they become part of your select portfolio of customers to whom you can freely offer fixed or special prices unique to each customer so they can hire you directly and with freedom, and you can also see the average of what each customer pays other competing drivers in order to promote fair market prices and no one takes unfair advantage from anyone.

Select the “History” option within the “Menu”. There you will be able to see the detail of all the services that you have sold to your clients with your own prices.

In the home select "Login" in your Driver App where you will see the "forgot my password" button, and can click on this option.

Validate your email and you will get a new password directly in your email inbox.

Note: For your security, the system only sends a new password to the validated email that is registered in the database.

• Access the “Menu” and click on your name, which is the first option in the “Menu”.
• At the top right you will see the icon with the shape of a “Pencil”, and you can click on this icon.
• Next, click on the “Change Password” option.
• Afterwards. You may validate your current password and write a new one.

• Verify that the email you are validating is correct.
• Verify that the password you are validating is correct.
• If it doesn't work, in the home page click on “Enter” and there you will see the “forgot my password” button, and click on this option.
• Validate your email and a new password will arrive in your email.

• Verify that you have good reception of your cell phone network.
• Click on the “send new SMS” option.
• Wait a few minutes, maybe the cell phone network is saturated.

Access the configuration section of your cell phone and there you can activate the permissions that the Dopll® application requires so that you can receive the permissions to receive SMS messages and push notifications.

Check the permissions in the configuration section of your cell phone and make sure that the Dopll® application has the authorized permissions to receive all types of notifications.

• Access the “Menu” and click on your name, which is the first option in the “Menu”.
• In the upper right area you will see the icon in the form of “Pencil”, click on this icon.
• Click on the “Phone Number” option.
• Validate your new mobile number and click on the “Update” option.
• You will receive a code via SMS, you must write it on the field where it is requested.
• Done! Your new mobile number has been updated.

• Geolocation.
• Physical activity.
• Camera.
• Siri.
• Notifications: sounds, balloon on icons, view on lock screen, show in history, show as banners, refresh in background, mobile data.

• Geolocation.
• Physical activity.
• Camera.
• Notifications: sounds, balloon on icons, view on lock screen, show in history, show as banners, refresh in background, mobile data.

• You can give him/her a low grade.
• You can leave comments describing what happened at the end of the service so that the community of drivers knows about said customer.
• You can block this client forever: At the end of the service you can find the option to “block”, as well as in the “history” section of services within the Menu.

We are very sad that you are thinking of leaving us!.

Because we would like for you to continue being a part of the Dopll® community, even though we accept that this is your decision, we would appreciate very much your sharing with us the reason so that we may improve.

The process is very simple; you can send an email to contact@dopll.com indicating that you want your account to be deleted and include the reason for the cancellation.

The access email to your Dopll® account and your “User ID”.

Dopll® has two types of driver community checks:

Dopll® Gold verification distinguished by this icon .

This verification means that the drivers signed a series of documents and requirements that the local authorities of their cities and/or their countries require they must have in order to sell their services as an independent contractor driver, and and that they are fully traceable in the event of an incident. It also means they are who they say they are, and make the promise to be honest and trustworthy people.

If a driver does not have the Dopll® Gold verification, it is because they have just registered with Dopll® and have not yet done so, or perhaps because applicable legislation requiring it does not apply in their locality.

Community verification distinguished by this icon .

This verification is carried out by the same customer community when interacting with drivers where the same customers have the power to verify if the driver is really the driver, if the car is really the car described in the driver's profile and if the license plates match. If a driver does not have community verification, it is because he has just registered with Dopll® and has not yet provided any service, so he is identified with the “New” icon , or, because he/she are not who they say hey are and the same customer community has stripped this badge to the drivers.

As in all cases, it will always be the customers’ decision whether or not to hire the services of the drivers as true independent contractors.

The SOS Alert is a safety tool within the Dopll® platform that is offered to the entire community of customers and drivers.

The SOS Alert for drivers and customers is linked to the "Dopll® SOS" application where the community of police officers from any location, heroes of society and the drivers themselves in their applications are notified in real time so that they can help immediately, agile and timely to both customers and drivers who are in an emergency situation.

When a user in problems activates the SOS Alert, the real-time location of those involved, that means, the driver and the customer, is shared in the "Dopll® SOS" application and also in the application of all the drivers who are close to the user who activated the SOS Alert, detailing which of the two (driver o customer) activated the SOS Alert, information on both is also shared, including names, photographs, license plates and a photograph of the vehicle.

The SOS Alert service offers customers and drivers the option of previously validating a series of "emergency contacts" with the main objective when the SOS Alert is activated, the system send a SMS message to each of the "emergency contacts" informing that the user is in an emergency or in a dangerous situation. Within this message, a link is attached to a web page that displays a map with the location in real time of the user, the details of the other user with whom the person is in a danger situation and the details of the vehicle.

As Dopll® is an open technology that promotes freedom and inclusion, it also requires security to be free, open and inclusive, which is why the "Dopll® SOS" application empowers any person in society to participate in emergency situations. In other worew, this might mean that all the community of police officers of each city, security agents, firefighters, local heroes, doctors and the community in general can participate in helping those who need it, they only have to download the "Dopll® SOS" application, login with their customer account in order to receive the local alarms, and react immediate when someone activates the SOS Alert.

If you are a user of the “Dopll® SOS” application, or you are a driver, your application will receive a notification when there is an emergency near you and you will be able to see the real-time location of those involved. This also means that the driver and the client locations are communicated in real time. You will also be able to identify which of the two activated the SOS Alert, include their names, photographs of those involved, as well as the plates and the photograph of the vehicle.

If you want to help, you just have to click on the “confirm help” button and go to where they are to offer support following the indications of the map that will guide you to where those involved or also when they are in transit.

Ideally, the police should always be the first to help, however, as Dopll® is a social technology for the entire community, and there are not always enough police officers available to attend to emergencies and arrive in seconds, and we all agree that the most important is to save lives, it is important that all the community can help each other in any emergency.

When someone activates the SOS alert button, that user is requesting immediate help from the police, other users and the entire community in general. Falsely activating an SOS alert, just to play a joke, to confuse the user community and the police, is reason enough to permanently have your Dopll® account be canceled even if you change your email address, since your identity will be registered as a not welcome user.

Please report the incident immediately to contact@dopll.com indicating the following information:

Email Subject: Accident

• Your name:
• Your email with which you are registered in Dopll®:
• Your “User ID”:
• Concept: Accident
• Description of the Accident:
• Date:
• Approximate time:
• Customer Name:

Please report the incident immediately to contact@dopll.com indicating the following information:

Email Subject: Insecurity Event

• Your name:
• Your email with which you are registered in Dopll®:
• Your “User ID”:
• Concept: Insecurity Event
• Description of what happened:
• Date:
• Approximate time:
• Customer Name:

You must call him immediately to inform him regarding this situation and agree to return to him as soon as possible; if he does not answer you, send him a message by Whatsapp or SMS.

If it is not reported, you can contact Dopll® staff at this email contact@dopll.com indicating the following information:

Email Subject: A customer forgot something in my vehicle

• Your name:
• Your email with which you are registered in Dopll®:
• Your “User ID”:
• Concept: A customer forgot something in my vehicle
• Description of what the client forgot:
• Date:
• Time you started the service:
• Time you finished the service:
• Name of your Customer:

At the end of a service, the platform asks you to rate each of your customers and leave comments about them. Additionally, you can find a button to block a customer forever if you don't want he/she to hire you again; that means your service advertisings will not appear again when this customer requests a service again.

The other option you have to block a customer is accessing your "history" of services within the Menu, and there you will find all the services you have sold and the respective customers, where you will be able to see the option to "block" the customer you want to block, since you are a true independent contractor you have the power and freedom to block customers you don't want to sell your services any more.

If you had a very bad experience with a customer, you can send us an email to contact@dopll.com with the name of the customer and the day and time you attended, as well as your "User ID". In this email you must describe what happened.

When you buy your Membership or charge balance to pay for your advertisings to promote your services as a true independent contractor, a validation of the authenticity of your Debit or Credit Card is carried out, charging a small amount which is returned to your bank account, since its purpose is to verify that your payment method is true.

If you have the "Dopll SOS" application installed in your smart phone with your customer account, or if you are a driver in your Dopll’s driver application, you will be notified that there is an emergency near where you are and you will be able to see the real-time location of those involved, the driver and the client; therefore, you will also be able to identify which of the two activated the SOS Alert, names, photographs of those involved, as well as the plates and photograph of the vehicle.

If you want to help, you just have to click the confirm help button and go to where they are to offer support as a citizen in case there are no local police available at that location to also offer their help at that precise time.

By activating the SOS alert button, the user is requesting help from the entire community in general that is around their location. Activating an SOS alert, for gaming, jokes, or to confuse the community and the local police, is reason enough for the “joker and irresponsible user” to cancel definitively his/her account.

Dopll® mission is to bring freedom to all drivers in the world so they can be true independent contractors, and can freely sell their services at their own prices to their customers.

On the other hand, Dopll® is an inclusive technology where everyone is invited to participate, including governments and local authorities.

We understand that governments and authorities go at a different speed and there is usually much bureaucracy, so if we go at the speed of governments would mean that their citizens cannot enjoy the benefits of Dopll®, but that does not mean that as a government or authority of mobility and local transportation, they are not welcome to license Dopll’s technology at any time.

You just have to contact us to define the type of license you want to contract and formalize the Public Private Partnership contract so that you can enjoy the benefits that Dopll® technology gives to governments.

To know more details please contact us.

The term “Big Data” encompasses data that contains a greater Variety and that is presented in increasing Volumes and at a higher Velocity; this is also known as “the three V's”.

In other words, Big Data is made up of larger and more complex data sets, especially from new data sources. These data sets are so large that conventional data processing software simply cannot handle them. However, these massive volumes of data can be used to address highly challenging problems that previously would not have been possible to solve.

Big Data is big data, it is massive data, it is intelligence data, it is large-scale data that, by integrating information on people's movements (not the personal data of the people who hire the drivers, since these will never be share) but the statistical data of the movements in those areas of greatest demand for mobility services for people, home deliveries, parcel, urban freight, which are mathematically integrated based on different variables such as age, gender, schedules, distances traveled, types of vehicles, areas with higher risk due to SOS alarm activations, as well as the integration of data on the types of goods transported from point A to point B based on multiple variables such as weight and size, among others data, is that the mobility, transport and urban development authorities of the cities around the world can have extremely valuable information to make intelligent decisions based on data and not on assumptions, which will make the city grow in an orderly manner thanks to better planning, which in the end, the citizens themselves will benefit in the long term thanks to the information that they themselves are sharing with the authorities with the objective they can do their job better without exposing their personal data: it is just statistics data in a large scale.

The SOS Alert is a safety tool within the Dopll® platform that is offered to the entire community of customers and drivers.

The SOS Alert for drivers and customers is linked to the "Dopll® SOS" application where the community of police officers from any location, heroes of society and the drivers themselves in their applications are notified in real time so that they can help immediately, agile and timely to both customers and drivers who are in an emergency situation.

When a user in problems activates the SOS Alert, the real-time location of those involved, that means, the driver and the customer, is shared in the "Dopll® SOS" application and also in the application of all the drivers who are close to the user who activated the SOS Alert, detailing which of the two (driver o customer) activated the SOS Alert, information on both is also shared, including names, photographs, license plates and a photograph of the vehicle.

The SOS Alert service offers customers and drivers the option of previously validating a series of "emergency contacts" with the main objective when the SOS Alert is activated, the system send a SMS message to each of the "emergency contacts" informing that the user is in an emergency or in a dangerous situation. Within this message, a link is attached to a web page that displays a map with the location in real time of the user, the details of the other user with whom the person is in a danger situation and the details of the vehicle.

As Dopll® is an open technology that promotes freedom and inclusion, it also requires security to be free, open and inclusive, which is why the "Dopll® SOS" application empowers any person in society to participate in emergency situations. In other words, this might mean that all the community of police officers of each city, security agents, firefighters, local heroes, doctors and the community in general can participate in helping those who need it, they only have to download the "Dopll® SOS" application, login with their customer account in order to receive the SOS alarms close by, and react immediate when someone activates the SOS Alert.

Dopll® has two types of driver community checks:

Gold verification distinguished by this icon .

This verification means that the drivers signed a series of documents and requirements that the local authorities of their cities and/or their countries require they must have in order to sell their services as an independent contractor driver, and and that they are fully traceable in the event of an incident. It also means they are who they say they are, and make the promise to be honest and trustworthy people.

If a driver does not have the Gold verification, it is because they have just registered with Dopll® and have not yet done so, or perhaps because applicable legislation requiring it does not apply in their locality.

Community verification distinguished by this icon .

This verification is carried out by the same customer community when interacting with drivers where the same customers have the power to verify if the driver is really the driver, if the car is really the car described in the driver's profile and if the license plates match. If a driver does not have community verification, it is because he has just registered with Dopll® and has not yet provided any service, so he is identified with the “New” icon , or, because he/she are not who they say they are and the same customer community has stripped this badge to the drivers.

As in all cases, it will always be the customers’ decision whether or not to hire the services of the drivers as true independent contractors.

The licenses under the "Software as a Service" model are based on the size of the population of each city, as well as the extra services contracted by each government, and the requested adaptations that may have to be developed to measure so that the technology comply with local laws and particular needs of each city.

To quote and learn more please contact us.